Case Management
Last updated on Jan 16, 2021
  • Sliding Scale
  • Community Services Block Grant
  • Federal Grants
  • Medicare
  • Medicaid
  • Community Mental Health Center
  • Other State Funds
  • State Financed Health Insurance plan
  • State mental health agency

Contact Info

3171 Directors Row Street
Memphis, TN - 38131

T (901) 821-5600

The Behavioral Health Safety Net (BHSN) for Adults provides essential outpatient mental health services to Tennesseans who lack insurance coverage.

Photos of Case Management

Sliding Scale

Case Management operates under a sliding fee scale payment model. What this means to you is that Case Management provides their services even to patients who cannot afford care (such as low-income or who people who need to self-pay). Patients will pay according to their income. Be prepared to provide information on your household income.

2024 Federal Sliding Fee Schedule based on Annual Income

Federal Poverty Guideline At or Below 100% 101% – 125% 126% – 150% 151% – 200% Above 200%
Family Size Nominal Fee ($10) Level 1 Charge $20 Level 2 Charge $30 Level 3 Charge $40 No Discount
1 $0 - $15,060 $15,061 - $22,590 $22,591 - $27,861 $27,862 - $30,120 $30,121+
2 $0 - $25,550 $25,551 - $30,660 $30,661 - $37,814 $37,815 - $40,880 $40,881+
3 $0 - $25,820 $25,821 - $32,275 $32,276 - $38,730 $38,731 - $51,640 $51,641+
4 $0 - $31,200 $31,201 - $39,000 $39,001 - $46,800 $46,801- $62,400 $62,0401+
5 $0 - $36,580 $36,581 - $45,725 $45,726 - $54,870 $54,871 - $73,160 $73,161+
6 $0 - $41,960 $41,961 - $52,450 $52,451 - $62,940 $62,941 - $83,920 $83,921+
7 $0 - $47,340 $47,341 - $59,175 $59,176 - $71,010 $71,011 - $94,680 $94,681+
8 $0 - $52,720 $52,721 - $65,900 $65,901 - $79,080 $79,081 - $105,440 $105,441+

Community Mental Health Center

Case Management is a certified Community Mental Health Center and therefore operates through federal and state funds made possible by the Community Mental Health Act. The purpose of these funds to make diagnosis and treatment available to low-income and indigent individuals. The services are either free or under a sliding-scale. These services are available to people of all ages who do not have health insurance.

Community Services Block Grant

The US Department of Health and Human Services offers funds in the form of Community Services Block Grants to all states. The purpose of these funds is to reduce poverty by helping low-income individuals and families find work, access education, obtain housing, and improve their health. Case Management is a recipient of this grant. You may qualify for assistance provided you meet low-income eligibility requirements but you must apply by contacting the following office:

Family & Community Programs - Department of Human Services
Cherrell Campbell-Street ( Assistant Commissioner, Community and So )
400 Deaderick Street
Nashville, TN - 37248-9500
Phone: 615-313-4713
Fax: 615-741-4165
Cherrell.Campbell-Street@tn.gov
https://www.tn.gov/humanservices.html
Child Care and Community Services - James K. Polk Building, 15th Floor
Ave Trotter ( CSBG Program Director )
505 Deaderick St
Nashville, TN - 37243
Phone: 615-741-7419
ave.o.trotter@tn.gov
tn.gov/humanservices

Federal Grants

Case Management receives federal grants destined for mental health services. This means that Case Management either recieved money to obtain certification or training for its employees or it has recieved money to offer services such as suicide prevention, telehealth programs, or other behavioral initiatives.

Medicare

Case Management accepts Medicare, a federal health insurance program for people age 65 and older and people with disabilities.

Medicare covers a wide range of mental health services.

Medicare Part A (Hospital Insurance) covers inpatient mental health care services you get in a hospital. Part A covers your room, meals, nursing care, and other related services and supplies.

Medicare Part B (Medical Insurance) helps cover mental health services that you would generally get outside of a hospital, including visits with a psychiatrist or other doctor, visits with a clinical psychologist or clinical social worker, and lab tests ordered by your doctor.

Medicare Part D (Prescription Drug ) helps cover drugs you may need to treat a mental health condition. Each Part D plan has its own list of covered drugs, known as formulary. Learn more about which plans cover various drugs.

If you get your Medicare benefits through a Medicare Advantage Plan (like an HMO or PPO) or other Medicare health plan, check your plan’s membership materials or call the plan for details about how to get your mental health benefits.

Medicaid

All state Medicaid programs provide some mental health services. Case Management accepts Medicaid, a joint federal and state program that helps with medical costs for some people with low incomes and limited resources. Medicaid programs vary from state to state.

Community Mental Health Center

Community Mental Health Centers operate through federal and state funds made possible by the Community Mental Health Act. The purpose of these funds to make diagnosis and treatment available to low-income and indigent individuals. The services are either free or under a sliding-scale. These services are available to people of all ages who do not have health insurance. Case Management is a certified Community Mental Health Center therefore offers services to those who might not be able to afford them.

Other State funds

Case Management recieves funding from the state of Tennessee other than traditional funding like Medicare, Medicaid, or Community Services Block grants. This means that it likely that these subsidies will translate to affordable or free mental health services to you. Call Case Management to find out.

State-financed health insurance plan other than Medicaid

Case Management receives State-financed health insurance plan other than Medicaid

State mental health agency (or equivalent) funds

Case Management Funds designed to finance the cost of treatment for mental health conditions.

Affordable Care Act (Obamacare) Insurance Coverage For Mental Health

Obamacare purchased from the Health Care Marketplaces covers Mental Health Care and Substance Use Disorder Treatment. Under the Health Care Law there are 10 categories of benefits. Mental Health Care and Substance Abuse Treatment are two of the 10.

If you have Affordable Care Act Coverage you will have mental health care coverage.

User questions & answers

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